Payment request and process

Payment request by a UN volunteer or Mobilization user
1. Request payment through UVP
2. Review and confirm the payment
3. Review and confirm the payment
In case payment request returned
1. Edit the request and resubmit
2. Resubmit the request
3. Review and confirm the payment
Payment request by an Operations Associate, Volunteer Management
1. Request the payment
2. Review and confirm
In case of return of the payment
1. Update and resubmit the request
2. Review and confirm

Payment request by a UN volunteer or Mobilization user

1. Request payment through UVP

Payment request by a UN volunteer or Mobilization user Volunteer/UNV field unit/UNV regional office (mobilization user)

Go to the assignment tab, click on the current assignment, click “request payment” under ‘related actions’. Complete the payment information form.

UVP Payment guide: Interactive version, web-page version

Payment requests cannot be processed without the required supporting document(s) and each request type has different requirements.

Unclear requests without sufficient supporting documents will be returned.

2. Review and confirm the payment

Operation Associate (OA)-Volunteer Management (VM)

Complete ‘Review payment request’ task.

Review payment request including supporting documents. Approve if compliant. Return if information unclear or missing. Reject if invalid or ineligible.

Returned payment requests are sent back to the requestor for review and resubmission.

The requestor also has the option to cancel by clicking ‘reject’. For rejected requests, the process ends.

3. Review and confirm the payment

OA TL (voucher payments) Payroll Associate (Payroll payments)

Payroll associate - Review and confirm. Add to payroll directly in Atlas (for emergency payments) or add to payroll via UVP.

OA TL - Confirm voucher

Returned payment requests by OA TL or payroll Associate are returned to the OA VM for review.

In case payment request returned

1. Edit the request and resubmit

Volunteer/UNV field unit/UNV regional office (Volunteer Mobilzation user)

Make necessary edits and resubmit the request through UVP

If a payment request is returned, UN volunteer will receive a new task to amend it and make the necessary changes.

UN volunteers are also notified via email about the return of the payment and perform the “edit payment request” task by taking the same steps again.

Make sure that missing documents and requirements are fulfilled while resubmitting the request.

2. Resubmit the request

OA VM

OA VM resubmit the request to the OA TL/Payroll Associate

3. Review and confirm the payment

OA TL (voucher payments) Payroll Associate (Payroll payments)

Payroll associate - Review and confirm. Add to payroll directly in Atlas (for emergency payments) or add to payroll via UVP.

OA TL - Confirm voucher

Payment request by an Operations Associate, Volunteer Management

1. Request the payment

OA-VM

OA VM request the payment for UN volunteer in UVP under the assignment via related action.

2. Review and confirm

OA TL/Payroll Associate

Payroll associate - Review and confirm. Add to payroll directly in Atlas (for emergency payments) or add to payroll via UVP.

OA TL - Confirm voucher

Returned payment requests are sent back to the requestor for review and resubmission. Comment should be provided. Requestor also has option to cancel by clicking ‘reject’.

For rejected requests, the process ends.

In case of return of the payment

1. Update and resubmit the request

OA-VM

Make edits to the request and resubmit

2. Review and confirm

OA TL/Payroll Associate

Payroll associate - Review and confirm. Add to payroll directly in Atlas (for emergency payments) or add to payroll via UVP.

OA TL - Confirm voucher

Payment request and process_0.pdf