A. Withdraw application

Withdraw application

1. Online Volunteer - Withdraw applicationWithdraw from online DOA by clicking the “withdraw” option.

2. UVP - Send notification - Send notification of online volunteer withdrawal to host entity.

 

B. Early end of assignment

Early end of assignment

1. HE - Inform online volunteer Inform online volunteer of an early end of assignment – date, and reason.

2. Online Volunteer - Inform host entity Inform host entity of early end of assignment – date and reason.

3. HE - Provide feedbackIndicate “volunteer has not worked” in the feedback form and provide feedback as applicable.

4. Online Volunteer - Provide feedback - Indicate “I have not worked” in the feedback form and provide feedback as applicable.

 

C. End of assignment

End of assignment

1. HE - Provide feedback - Complete the feedback form based on online volunteer performance during collaboration

2. Online volunteer - Provide feedback - Complete feedback form based on collaboration.

3. UVP - Generate certificateAfter feedback was provided system generates a certificate of appreciation in three languages. Send notification to online volunteer regarding certificate of appreciation ready for download

4. Online volunteer - Get certificateView and download certificate (optional)

5. RBM - Monitor satisfactionReview feedback submitted by host entity and online volunteer via BI report, follow up as appropriate.